TrustPack Blog
Insights on seller protection, dispute resolution, and marketplace operations
False Return Claims Cost Indian Sellers ₹2,400 Crores Annually
Data shows 1 in 5 returns are fraudulent. We analyzed marketplace trends and what sellers can do about it.
How Video Proof Became the Game-Changer for D2C Brands
Three case studies of D2C brands that reduced dispute rates by 70% with verifiable dispatch evidence.
The Cost of Manual Dispute Resolution (And Why Automation Wins)
Sellers spend 40+ hours per month on dispute resolution. Here's how TrustPack cuts that to 4 hours.
Amazon's Dispute Resolution: What Changed in 2024
New A-to-z Guarantee rules mean sellers need better proof. We break down the updates and what to do.
Building a Proof-First Supply Chain for Multi-Channel Selling
Why the sellers winning at scale are integrating proof capture upstream, not downstream.
Marketplace Seller Playbook: Dispute Prevention Framework
A 10-point framework that reduces disputes before they happen. Used by 50+ sellers.
Flipkart vs Amazon: Which Marketplace Should You Prioritize as a Seller
Comparative analysis of seller requirements, dispute processes, and profitability on India's two largest marketplaces.
The Role of Listing Quality in Reducing Buyer-Initiated Disputes
Research shows 40% of disputes stem from misleading listings. How to optimize product titles, descriptions, and images.
Unboxing Experience Meets Trust: Why Packaging Proof Matters
How D2C brands are leveraging unboxing verification to reduce claims of missing or damaged items.
Scaling to ₹1 Crore: Dispute Management Best Practices for Growing Sellers
Insights from sellers who scaled from ₹50L to ₹1Cr while maintaining <2% dispute rates.
Payment Holds and Chargebacks: How Proof Protects Your Cash Flow
Understanding marketplace payment holds, disputing chargebacks, and maintaining steady cash flow with proper documentation.
Seasonal Selling: Managing Disputes During Peak Season
Practical strategies for handling high order volumes, managing disputes, and maintaining customer trust during festive seasons.
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