The Challenge
Why Sellers Lose Money Every Day
From false claims to silent deductions, Indian e-commerce sellers face systematic losses with no visibility or protection.
False Return Claims
Customers claim products never arrived or were damaged, with no proof.
Wrong-Product Allegations
Disputes over what was actually packed and sent.
Damaged-in-Transit Issues
Unclear responsibility between seller and logistics partner.
Silent Marketplace Deductions
Platforms deduct funds without clear visibility or explanation.
Manual Claim Processes
Time-consuming, inefficient claim resolution workflows.
No Packing Visibility
Zero insight into what happens during the critical packing phase.
₹50K+
Average monthly loss per seller from disputes
45%
Claims rejected due to lack of proof
30 days
Average resolution time